Unleashing Enterprise Intelligence with AI Agents and Multimodal Search

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Unleashing Enterprise Intelligence with AI Agents and Multimodal Search

Google Agentspace is an enterprise-grade intranet search, AI assistant, and “agentic” platform offering a conversational, permissions-aware interface. It unifies data from across the organization-structured and unstructured-and turns it into actionable insights using generative AI and intelligent workflows.
1. AI-Powered Call Center

Intelligent Customer Support

The AI-powered Call Center Solution transforms customer support with fast, intelligent voice and chat responses. It operates 24/7, automates routine tasks, and smoothly escalates complex issues to human agents. With natural language understanding, sentiment analysis, and real-time insights, it improves customer experience, reduces wait times, and boosts efficiency at scale.

2. AI-Powered Chatbot

Omnichannel Communication

With an omnichannel presence spanning website, mobile apps, and WhatsApp, businesses can meet customers where they are, ensuring a seamless and consistent experience across all touchpoints. Human agent integration allows support teams to view conversations in real time and step in at any moment, enabling smooth handovers and quick issue resolution. This approach not only reduces human workload by automating routine queries but also provides instant responses to customers, leading to higher engagement, improved satisfaction, and stronger overall relationships.

3. Meeting Transcript, Minutes & Action Item Generation

Smart Meeting Management

The solution enables users to upload audio or video files and automatically transcribe multi-language conversations with precise speaker and topic identification. This functionality streamlines the creation of meeting minutes and action items, while powerful search and analysis features make it easy to revisit key points. By integrating with NotebookLM for deep analysis, it offers enhanced insights and contextual understanding. Ideal for board meetings, client discussions, and training sessions, this tool transforms recorded conversations into actionable, searchable knowledge.

4. AI Agent for Insurance Claims via Image Upload

Visual Claims Processing

The AI agent streamlines insurance claims by analyzing uploaded images of vehicle damage, to estimate repair costs instantly. It speeds up approvals, reduces manual inspections, and enhances efficiency for insurers. Customers get faster claim resolutions with minimal hassle.

5. Gen AI Voice Agent for Lead Generation

Voice-Powered Sales

This Gen AI voice agent allows users to interact seamlessly using voice commands, understanding and responding in any language or dialect. It offers instant, accurate responses to customer inquiries about the models, specifications, features, pricing, and more. The Agent enhances customer engagement by offering a seamless and interactive way to access information about the products.

6. Gen AI Agent for Logistics Sector

Smart Logistics Support

The Gen AI Agent for the Logistics Sector makes customer support effortless and highly responsive for users. Instead of waiting on hold or navigating complex support systems, users can simply report issues or make requests, and the Agent will automatically identify their needs and create support tickets for faster resolution. It also provides real-time shipment tracking.

7. Gen AI Agent for Insurance

Multilingual Insurance Assistant

The AI Agent makes managing insurance claims and customer services effortless for users. It provides instant support in both English and Sinhalese, helping users navigate the claims process, check policy details, and get answers to their queries without long wait times or complex processes. By providing 24/7 assistance, the agent ensures users get the information they need quickly.

8. Gen AI Appointment Booking Agent

Effortless Scheduling

This Agent makes your appointment booking quick and effortless. Users can easily register their details, share their purpose of appointment, and select their preferred consultant, and schedule appointments for their preferred date and time slot all within a few simple steps. By streamlining the entire process, this Agent ensures more efficient & convenient appointment booking process for every user.

9. AI-Powered Home Loan Agent

Instant Loan Guidance

The AI-powered Home Loan Agent makes the home loan process simpler, faster, and more convenient for users. It provides instant answers to queries, helping users understand loan options, eligibility, interest rates, and documentation requirements without visiting a branch. Available 24/7 to provide instant answers and tailored insights through natural, human-like conversations.

10. Gen AI Agent for Financial Services

Vernacular Banking Support

The AI Agent makes managing financial services effortless and accessible for users. With support for text and voice in vernacular languages, users can interact comfortably without language barriers. Instead of waiting in long queues or struggling with complex processes, the users can instantly get answers to queries, check transaction details, and resolve issues in real time.

11. AI-Powered OCR/ICR Solution

Intelligent Document Processing

The AI-powered OCR/ICR Solution transforms how documents are processed by intelligently extracting and digitizing text from printed and handwritten forms with high accuracy. It automates data entry from invoices, forms, ID cards, and more-reducing manual effort, errors, and processing time. This solution supports multiple languages, adapts to varying handwriting styles, and integrates seamlessly with existing workflows, enabling faster, smarter, and more efficient document management for businesses.

NotebookLM is a personalized, AI-native research assistant that allows users to upload files (Docs, Slides, PDFs, URLs, and more) and interact with them via chat, summaries, visualizations, and content generation. It’s designed to help users learn, ideate, and produce with context-aware responses grounded in the source material-now available as a core Workspace service and in enterprise-grade deployments.
01. Technical Documentation and Knowledge Bases

Technical Documentation Management

IT teams can upload complex technical specifications, API documentation, and troubleshooting guides into a notebook. NotebookLM can then create a searchable knowledge base, generate FAQs, and produce clear, accessible summaries for new team members or other departments. This streamlines employee onboarding and provides a central, up-to-date source of information.

02. Project Management and Post-Mortems

Project Management Excellence

By uploading project documentation, meeting transcripts, and bug reports, project managers can use NotebookLM to automatically generate a timeline of key milestones, summarize action items from meetings, and synthesize lessons learned for a project post-mortem. This helps in keeping projects on track and improving future processes.

03. Code Review and Security Analysis

Code Security & Compliance

Developers can upload code documentation and security policies to a notebook. The AI can help them quickly find relevant information, such as specific coding standards or security protocols, and even summarize complex regulations to ensure compliance.

04. Financial Analysis and Reporting

Financial Intelligence & Reporting

Analysts can upload multiple financial reports, bank statements, and market research documents. NotebookLM can synthesize this data to provide quick summaries, identify trends, and compare performance across different quarters or companies. It can also help draft an initial report by pulling key figures and insights from the sources.

05. Regulatory Compliance and Policy Management

Compliance & Policy Management

Compliance teams can upload complex regulatory documents, industry standards, and internal policies. NotebookLM can then be used to create comprehensive compliance frameworks, highlight new or updated regulations, and generate training materials to ensure the entire team is aware of and adhering to the rules.

06. Client Proposal and Report Generation

Client Proposal Automation

Relationship managers can upload client history, market research, and product information. The AI can then help them draft comprehensive, personalized proposals by pulling relevant data and success stories, saving significant time and ensuring consistency.

07. Fraud Detection and Risk Assessment

Fraud Analysis & Risk Management

While not for real-time analysis, NotebookLM can be used to analyze historical fraud cases and risk assessment reports. By uploading these documents, the AI can help create a reference guide of common fraud patterns and risk factors, which can be used to train new staff or inform new policy.

08. Predictive Maintenance and Troubleshooting

Predictive Maintenance Solutions

Manufacturers can upload maintenance logs, machine manuals, and sensor data reports. NotebookLM can then synthesize this information to help maintenance teams identify common failure points, summarize troubleshooting steps for specific equipment, or create a maintenance schedule based on historical data.

09. Supply Chain and Logistics Optimization

Supply Chain Intelligence

By uploading supply chain reports, shipping manifests, and inventory data, a logistics manager can use NotebookLM to find bottlenecks, compare shipping carrier performance, and generate summaries of inventory levels. This allows for more informed decision-making to improve efficiency and reduce costs.

10. Quality Control and Process Improvement

Quality Control & Process Optimization

Quality control teams can upload quality reports, inspection logs, and standard operating procedures (SOPs). NotebookLM can help them analyze a high volume of data to identify recurring defects, summarize corrective actions taken in the past, and create training materials to improve processes and product quality.

NotebookLM & Agentspace - AI-Powered Enterprise Tools
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Your AI-Powered Research
and Learning Assistant

NotebookLM helps you synthesize information faster by transforming your documents into insights, summaries, mind maps, and even audio overviews.

Interact with your documents

What is NotebookLM?

NotebookLM is a personalized, AI-native research assistant that allows you to upload files (Docs, Slides, PDFs, URLs, and more) and interact with them via chat, summaries, and content generation. It’s designed to help you learn, ideate, and produce with context-aware responses grounded in your source material.

Google Docs PDFs Slides URLs & More

Notebook LM Use Cases

Technical Documentation and Knowledge Bases

IT teams can upload complex technical specifications, API documentation, and troubleshooting guides into a notebook. NotebookLM can then create a searchable knowledge base, generate FAQs, and produce clear, accessible summaries for new team members or other departments. This streamlines employee onboarding and provides a central, up-to-date source of information.

Project Mangement & Post-Mortems

By uploading project documentation, meeting transcripts, and bug reports, project managers can use NotebookLM to automatically generate a timeline of key milestones, summarize action items from meetings, and synthesize lessons learned for a project post-mortem. This helps in keeping projects on track and improving future processes.

Code Review and Security Analysis

ADevelopers can upload code documentation and security policies to a notebook. The AI can help them quickly find relevant information, such as specific coding standards or security protocols, and even summarize complex regulations to ensure compliance.

Financial Analysis and Reporting

Analysts can upload multiple financial reports, bank statements, and market research documents. NotebookLM can synthesize this data to provide quick summaries, identify trends, and compare performance across different quarters or companies. It can also help draft an initial report by pulling key figures and insights from the sources.

Regulatory Compliance and Policy Management

Compliance teams can upload complex regulatory documents, industry standards, and internal policies. NotebookLM can then be used to create comprehensive compliance frameworks, highlight new or updated regulations, and generate training materials to ensure the entire team is aware of and adhering to the rules.

Client Proposal and Report Generation

Relationship managers can upload client history, market research, and product information. The AI can then help them draft comprehensive, personalized proposals by pulling relevant data and success stories, saving significant time and ensuring consistency.

Fraud Detection and Risk Assessment

While not for real-time analysis, NotebookLM can be used to analyze historical fraud cases and risk assessment reports. By uploading these documents, the AI can help create a reference guide of common fraud patterns and risk factors, which can be used to train new staff or inform new policy.

Predictive Maintenance and Troubleshooting

Manufacturers can upload maintenance logs, machine manuals, and sensor data reports. NotebookLM can then synthesize this information to help maintenance teams identify common failure points, summarize troubleshooting steps for specific equipment, or create a maintenance schedule based on historical data.

Supply Chain and Logistics Optimization

By uploading supply chain reports, shipping manifests, and inventory data, a logistics manager can use NotebookLM to find bottlenecks, compare shipping carrier performance, and generate summaries of inventory levels. This allows for more informed decision-making to improve efficiency and reduce costs.

Quality Control and Process Improvement

Quality control teams can upload quality reports, inspection logs, and standard operating procedures (SOPs). NotebookLM can help them analyze a high volume of data to identify recurring defects, summarize corrective actions taken in the past, and create training materials to improve processes and product quality.

For whom?

For Educators

Quickly generate lesson plans, create study guides, or help students analyze complex historical documents.

For Analysts

Instantly summarize dense research papers and chat with financial reports to find key metrics.

For Strategists

Create briefings from multiple internal files, generate FAQs from product docs, and produce audio summaries.

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